The Scrum Master is responsible for processes, infrastructure, organizational development, people and culture

Roles in area:Cluster Scrum Master, Organization Scrum Master, Team Scrum Master
Groups in area:Cluster Scrum Master Group, other Managers, Team Scrum Master Group

The Scrum Master is responsible for promoting and supporting Scrum & P4 in accordance with the P4 rules. Scrum Masters do this by helping everyone involved to understand Scrum/P4 theory, practices, rules and values.

General description

The Scrum Master is a “Servant Manager” for the team. The Scrum Master helps those who are not part of the team to understand which of their interactions with the team are helpful and which are not. The Scrum Master helps optimize collaboration so that the value generated by the team is maximized.

The service of the Scrum Master for the Product Owner

The Scrum Master serves the Product Owner in various ways, including:

  • Ensure that the goals, scope and product domain are understood as well as possible by everyone in the team;
  • Providing techniques for effective Backlog management;
  • Provide an understanding of the need for clear, concise backlog entries in the team;
  • Understand product planning in an empirical work environment;
  • Ensure that the product owner knows how to arrange the backlog so that it generates the greatest value;
  • Conveying the correct understanding of agility and its application;
  • Support in the implementation of Scrum events if required or on request.

The service of the Scrum Masters for the Working Team

The Scrum Master serves the Working Team in various ways, including:

  • Coaching the Working Team towards self-organization and cross-functional teamwork;
  • Support the Working Team in creating high quality products;
  • Removing obstacles that stop the Working Team;
  • Support in the implementation of Scrum events if required or on request;
  • Coaching the Working Team in organizations where Scrum is not yet fully accepted and understood.

The service of the Scrum Master for the Organization

The Scrum Master serves the organization in various ways, including:

  • Leading and coaching the Organization in the introduction of Scrum and P4;
  • Planning P4 implementations within the Organization;
  • Supporting colleagues and Stakeholders to understand and implement Scrum and empirical product development;
  • Trigger changes to increase team productivity;
  • Collaborate with other Scrum Masters to improve the effectiveness of the organization.

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The role of the Scrum Master is implemented in the P4 framework on all levels.

Team Scrum Master (TSM)

The TSM ensures that the members of the Working Team can work optimally. He ensures an optimal workflow between the team members by solving disabilities and problems that arise in the cooperation of the teams, especially those that cannot be solved by the self-organized Working Team. To this end, he organizes and moderates the Team Retrospective , in which the team members exchange ideas for the best possible working conditions and workflow within the team. He works with other TSMs within the Cluster in the Team Scrum Master Group to prevent local optimization within the Team.

Cluster Scrum Master (CSM)

The CSM ensures that the teams in its Cluster can work optimally. Together with the TSMs, he ensures an optimal workflow between the Teams, by solving disabilities and problems that arise in the teamwork. To this end, he organizes and moderates the Cluster Retrospective and heads the Team Scrum Master Group, in which the TSMs exchange ideas in order to optimize the working conditions and work flow within the Cluster. He works with other CSMs within the Organization in the Cluster Scrum Master Group to prevent local optimizations within the Cluster.

Organizational Scrum Master (OSM)

The OSM ensures that the Clusters in its Organization can work optimally. Together with the CSMs, he ensures an optimal workflow between the Clusters by solving disabilities and problems that arise in the collaboration of the Clusters and Teams. To do this, he organizes and moderates the Organization Retrospective and heads the Cluster Scrum Master Group , in which the CSMs exchange ideas for a global optimum of working conditions and workflow within the organization.

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Further suitable links:

Events Roles Groups Artifacts
Team Sync

Team Retrospective

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Cluster Sync

Cluster Retrospective

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Organisation Sync

Organisation Retrospective

Team Scrum Master

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Cluster Scrum Master

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Organisation Scrum Master

Team Scrum Master Group

Cluster Management Circle

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Cluster Scrum Master Group

Organisation Management Circle

Team DoD

Team Improvement Backlog

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Cluster DoD

Cluster Improvement Backlog

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Organisation DoD

Organisation Improvement Backlog