P4-Ops describes the Operation of an organization. It is divided into the following areas:

  • Sales and Marketing
  • Supply chain (purchasing, production, shipping
  • Application Engineering, Service, Support/Hotline, Trainings
  • Infrastructure Services (IT, HR, accounting and site management)


The P4-Ops framework is sufficient for organizations without product development.

In combination with the P4-Dev Framework, which describes the area of product development, complete product creating organizations are modeled. The two frameworks share the areas of Infrastructure Services, Skills & Education and the Organization Management Circle.