Service Teams provide a service or provide their expertises to other teams.
There are two types of collaboration with the other teams:
- Service: Teams commission the Service Team to visualize and manage their work on a Kanban board
- Resource provider: Individual members of the Service Team temporarily work as Extended Team members in the Module Teams or Application Teams.
Note: Classic organizations also divide their departments by skills. In the P4 framework, however, only the teams that really provide an internal service should work as competence teams. All other employees should be organized in Module or Application Teams.